Privacy Policy
Privacy Policy & Terms
Last updated: 1 januari 2026
Who We Are
GayGranCanarias is an online platform dedicated to LGBTQ+ travel, events, parties, excursions, and experiences in Gran Canaria.
Our website address is:
https://www.gaygrancanarias.com
Comments
When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information is collected to help detect spam and maintain the security of the site.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy can be found at:
https://automattic.com/privacy/
Once your comment is approved, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to GayGranCanarias.com, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images displayed on the site.
Cookies
If you leave a comment on our website, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so you do not have to re-enter your details when leaving another comment. These cookies will last for one year.
When you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you log in, we will set cookies to save your login information and screen display preferences.
- Login cookies last for two days
- Screen option cookies last for one year
- If you select “Remember Me”, your login will persist for two weeks
When you log out, login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and expires after one day.
Embedded Content from Other Websites
Articles and pages on this website may include embedded content (such as videos, images, social media posts, or articles). Embedded content from other websites behaves in the same way as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, especially if you are logged in to those platforms.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the password reset email for security reasons.
We do not sell or share personal data with third parties for marketing purposes.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them for moderation.
For users who register on our website (if applicable), we store the personal information provided in their user profile.
- Users can view, edit, or delete their personal information at any time (except their username)
- Website administrators can also view and edit this information for administrative purposes
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you may request:
- An exported file of the personal data we hold about you
- The deletion of any personal data we hold about you
This does not include data we are required to keep for administrative, legal, or security purposes.
Requests can be made via our contact page.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to protect the site from abuse.
Ticket Sales & Cancellation Policy
GayGranCanarias offers tickets for events, parties, boat trips, and excursions, often in cooperation with third-party organizers.
Ticket Cancellation & Refunds
- Tickets are generally non-refundable, unless explicitly stated otherwise on the event or ticket page.
- If cancellation is allowed, this will be clearly mentioned along with the applicable conditions and deadlines.
- No refunds will be issued for:
- No-shows
- Late arrivals
- Changes in personal travel plans
In case an event is canceled or significantly changed by the organizer, customers will be informed as soon as possible. Refunds or alternative options will be handled according to the organizer’s policy.
GayGranCanarias acts as a promotional and ticketing platform and cannot be held responsible for changes made by third-party event organizers.
Contact
If you have questions about this Privacy Policy, your data, or ticket conditions, please contact us via the contact page on www.gaygrancanarias.com.